If You Aren’t Happy, We Aren’t Happy!

Pet in the City is happy to accept returns within seven days of your purchase whenever possible. Exceptions include Bayer products, products with restrictions based on manufacture requirements, and dog and cat food. Specific manufacturer restrictions will be communicated to you at the time of purchase. Dog and cat food can be exchanged within seven days of purchase - if an exchange is necessary we will work diligently with you to identify the perfect food for your pet.